Back of House Staffing and Recruitment Assistant

We are looking for someone to manage our Kitchen Porter and BOH logistics desk. At Appetite4Work, we provide the teams that keep hotels and major events running, and we need an Account Manager who understands that the back-of-house is the most important part of the operation.

If you’ve spent years in kitchens or managing venue logistics, you know it’s a specific world. We want someone who can use that experience to recruit the right people and manage the day-to-day operations of our temporary teams.

The Day-to-Day

• Recruiting with Insight knowledge: You’ll be interviewing and vetting BOH staff. Because you’ve done the work, you know who has the right attitude and who actually understands kitchen safety and COSHH.
• Managing the Logistics: You’ll be responsible for organising large teams for venue contracts and major events. It’s about getting the numbers right and ensuring the staff are prepped and well versed on the specific needs of the venue.
• On-Site Coordination: You’ll spend time at venues making sure check-ins go smoothly. When things change on the ground, as they always do in hospitality, you’ll be there to troubleshoot and keep the client happy.
• Admin & Compliance: You’ll handle the necessary paperwork to make sure everyone is compliant and, crucially, that the teams are paid accurately and on time.

About You

• Industry Background: You have a solid history in hospitality. You understand how a pot wash flows, how deliveries should be handled, and what an Executive Chef expects from a support team.
• Practical Networker: You don’t need a database to know who the reliable workers are. You’re good at building decent relationships with staff and clients because you speak their language.
• Problem Solver: You don't panic when a plan changes. You’re organised enough to manage your own desk but flexible enough to handle the reactive nature of events.
• Communication: You’re straightforward and professional. You can give clear instructions to a new starter and hold your own in a meeting with a Hotel Manager.

Why this role?

This is a move into an office-based role that still keeps you connected to the industry. You’ll be based in our London office, using your expertise to run the desk properly rather than just filling gaps on a spreadsheet.