Sales/Event Manager (Temp to Perm) - Haywards Heath

Appetite4Work are looking for a confident, organised and naturally warm Sales & Events Manager to lead reservations, sales and events across a premium hospitality destination.

This is a highly guest-facing role for someone who loves building relationships, handling enquiries and turning ideas into memorable experiences. You’ll be the main point of contact for workshops, private dining, celebrations and buy-outs, ensuring every interaction feels personal, polished and seamless.

What You’ll Do

• Be the first point of contact for all sales, reservations and events enquiries
• Sell, plan and coordinate private dining, celebrations, workshops, corporate bookings and venue buy-outs
• Manage the reservations system for a premium restaurant, ensuring clear communication with operational teams
• Coordinate evening buy-outs for a daytime venue, working closely with managers and kitchen teams
• Build strong guest relationships from first enquiry through to event delivery
• Work collaboratively with general managers, front-of-house and kitchen teams to ensure flawless execution
• Maintain accurate records, sales materials and event administration using digital systems

What We’re Looking For

• Proven experience in sales, events, reservations or guest experience within hospitality or a premium customer-facing environment
• Confident, warm and professional communicator in person, by phone and email
• Highly organised with excellent attention to detail
• Comfortable selling and converting enquiries into bookings with a guest-first mindset
• Calm, proactive and solutions-focused, even when managing multiple enquiries
• Creative interest in events, workshops and unique guest experiences
• Confident using digital systems for reservations, CRM and event admin
• Passion for hospitality, food and creating memorable moments
• Flexible to support events across weekends and peak periods

Role Details

• Full-time role
• 5 days per week, including evenings and weekends as required
• Start date from April 2026 (subject to availability)

If this sounds like the job for you, please apply today with an up to date CV!